Frequently Asked Questions for Advertisers

Welcome to our Frequently Asked Questions for Advertisers page.

 

If you have a general question, please visit our General FAQs page.

If you have a question that is not answered in either this page or our General FAQs page, please Contact Us and we will be happy to help you.

 

Click on a question to reveal the answer.

 

Advertising your holidays and properties on Upmymountain.com is very easy.
First, click on Advertise With Us to see our package features and prices. From there click on "Sign Up" and you will be able to register for an account. Once your registration is complete, follow our easy step by step guide to paying for your advert and uploading all your holiday information.

If you require any help at any stage, please just Contact Us and we will be happy to help.
If you wish to advertise any product or service which you feel is relevant to our customers, please Contact Us and ask about the great rates and options we have available.
Yes we can. We can upload all the information required to put your holidays online. Once the information is online you will be required to keep it up to date yourself. This is achieved by using our very easy to use "Property Administrator". We will give you full details of how this works once we have uploaded your information for you.

If you wish for us to upload your information for you, please Contact Us and ask for further details.
We have developed a very easy to use "Property Administrator" that allows you to keep all your holiday and property information up to date at all times. You simply log into your own account (using a username and password we will give you) and follow the instructions to update your prices, availability and property information. There is no limit to how many times you can update your information.
No. You can choose to show just your prices or your prices and your availability. If you only show your prices, customers are asked to contact you for your latest availability information. If you show both your prices and availability, customers can see when you have spaces available. In either case, customers are asked to confirm availability and prices when making an enquiry to you.
Our returns policy and all other terms and conditions can be found in our
Terms & Conditions of Membership & Sale.
Adverts will appear on our website for one year from the date of payment.
Yes. The idea behind Upmymountain.com is to allow customers to contact you directly. You will have the opportunity to show potential customers your telephone number, your fax number, your email address, your website address and even your mobile number.
Once you have entered all your holiday information your advert will go live. You can confirm this by either clicking on the globe icon next to your property name in the "Property Administrator" or by doing a search that you know your property will appear on using the search function on the left of this page.
Yes. Your "Property Administrator" includes an easy to understand statistics area that allows you to see how many people visit your holiday page(s), when they visit and what they do there.
You can pay for your adverts by credit card, debit card, cheque or postal order.

The preferred way to pay is via card using our online system. Simply Register for an Account with us and then proceed through our easy payment steps. If you wish to pay by cheque or postal order, you will be given full instructions when you get to checkout stage of the payment steps.
Go to our Forgotten Login Details page and we will send you your Username and a new Password that you can use to login to your "Property Administrator" account.
Yes. You can take your adverts off line from our website without loosing any information for as long as you want at any time. This is very easy and is done from the "Property Administrator".
You can take your advert(s) off line at any time for as long as you like. However, if you have paid for and started an advert with us, we are not able to provide a refund for the cost of your advert(s).
Yes. We can help by advising what can make your adverts most effective and let you know if we can see anything you have forgotten to mention.
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